As first time sellers, Rachael kept us very informed throughout the entire process. Any suggestions she made to us, she explained why, and answered our (hundreds of) questions quickly and honestly. The lines of communication were open throughout the selling of our home. With her guidance we were able to quickly secure a top notch offer on our home. Rachael was with us every step of the way and put our minds at ease. Her expertise and personal and professional attention made the process smooth and painless.