Rachael is the consummate professional. At every turn, she provided overwhelming service, complete transparency, and reassuring follow-through. Although we were selling the house we grew up in for our elderly father, Rachael treated it as if it were her own home. In fact, my brother and I remained hundreds of miles away as Rachael effectively acted as a general contractor for the repair services necessary to comply with the home inspection results. She pinpointed corrective measures and worked with us to find the right professionals to make the house ready for buyer approval. Rachael is a "fire and forget" realtor who empathetically understands the needs of the seller and makes the entire process painless. I could not think of any other realtor but Rachael Kraft Turner for my future realtor needs in the Hampton Roads area. I have bought and sold six different properties all over the country, and Rachael is hands down the best agent I've ever known.